Bridgestone Americas
Integrated Azure DevOps / ServiceNow platforms and data for prioritization and approvals.
Company Overview
​Bridgestone Americas is a global leader in providing sustainable mobility and advanced solutions. Bridgestone develops, manufactures, and markets a diverse portfolio of original equipment and replacement tires, tire-centric solutions, mobility solutions, and other rubber-associated and diversified products. With more than 50 production facilities, Bridgestone Americas enterprise spans from Canada to Argentina.
Headquarters: Nashville, TN
Why OnePlan: Tailored flexibility with user-friendly interface to standardize processes and enforce governance with robust reporting.
Industry: Automotive
Department: IT
Featured Highlight
  • Schedule Management in Work Planner
  • Centralized document repositories
  • Custom workflows & governance
  • Seamless integration with Microsoft cloud technologies
  • Enterprise grade security
Top Challenges

Siloed operations within its IT Portfolio, as each department operated independently, leading to a lack of transparency, collaboration, governance and effective problem-solving

Customer Challenges

Bridgestone Americas needed a solution to view their portfolio regardless of where the work was being performed. Their current PPM tool wasn’t meeting the customer needs anymore due to their use of Agile. Bridgestone Americas required a solution that could integrate with Azure DevOps and ServiceNow. The customer had a mix of Agile and waterfall projects which couldn’t be supported by their PPM tool anymore.

Integrations
Microsoft Power BI
Microsoft Teams
Microsoft Project
OnePlan
Azure DevOps
Power Apps
Power Automate
Solution

OnePlan had built a strong partnership with Bridgestone Americas’ Enterprise Strategy office in the past. OnePlan’s success in meeting the requirements of their Enterprise Strategy office has led the IT department of the customer to begin their journey of partnership with OnePlan.

OneConnect had the capabilities of integrating and bringing in data from Azure DevOps and ServiceNow for prioritization and approvals. With OnePlan, the customer wouldn’t have to reenter data to Project Online for approvals. OnePlan supported the customer in their journey of handling both waterfall and Agile projects. OnePlan allowed the customer to move away from handling projects on Project Online and manage all the requests in one place.

Customer Benefits
Central visibility into all projects across the entire business
Ability to perform reporting against all project information from different sources
Provide portfolio management capabilities for Agile projects
Extend and improve the project intake process
Cost and labor savings in managing project portfolio