TSMC
Measuring the Value of Work Effectively
Company Overview
Taiwan Semiconductor Manufacturing Company (TSMC) is the world’s largest semiconductor foundry that manufactures different products and distinct technologies for a wide range of applications in the computer, communications, consumer, and industrial segments. TSMC products are used in a variety of end markets including mobile devices, high-performance computing, automotive electronics, and the Internet of Things (IoT).​
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Headquarters: Hsinchu Science Park, Taiwan
Why OnePlan: Tailored flexibility with user-friendly interface to standardize processes and enforce governance with robust reporting.
Industry: Manufacturing
Department: IT
Website: https://www.tsmc.com/english
Featured Highlight
  • Schedule Management in Work Planner
  • Centralized document repositories
  • Custom workflows & governance
  • Seamless integration with Microsoft cloud technologies
  • Enterprise grade security
Top Challenges

Siloed operations within its IT Portfolio, as each department operated independently, leading to a lack of transparency, collaboration, governance and effective problem-solving.
Customer Challenges

The growth of TSMC in all parts required greater control of Product and IT project portfolio management. TSMC was using many different tools to track projects with no central repository to view a portfolio inventory. Status updating of projects and epics was occurring in artifacts via email and business users wanted to track OKRs associated with their Projects and Epics. The organization also had a very heavy use of Azure DevOps where all Epic plans were defined with the requirement to view Epic backlogs into the Portfolio.

Integrations
OnePlan
Azure DevOps
Microsoft Power BI
Microsoft Teams
Solution

OnePlan Adaptive Portfolio Management solution provided the capabilities to manage Agile epics and waterfall projects. The flexible planning hierarchy in OnePlan allowed Product managers to roll up all projects and epics to measure value delivered to customers and the organization. The ease of use of OnePlan allowed 500 Project Managers to be onboarded to a Portfolio Management solution in less than 3 months.

Customer Benefits:​
All project, portfolio, program managers, and team members are now using one tool to plan and track all projects and epics that belong to product portfolios
Product Management and IT are working together more by having an integrated toolset
Integration of Azure DevOps epics into the Portfolio Planning Hierarchy is now a reality
Use of Power BI to create custom reports to reflect the customers’ portfolio planning hierarchy
There is greater accountability through status generated by OnePlan
OnePlan Work Plan has replaced Excel and other work planning tools to centrally assign task