JAO Connects Teams & Eliminates Silos

Company Overview

JAO is a leading service company at the heart of Europe’s energy market, operating the continent’s central platform for cross-border electricity transmission capacity. Acting on behalf of transmission system operators (TSOs), JAO provides critical auctioning, accounting, and settlement services that ensure transparency, efficiancy, and reliability across the European energy grid.

Headquarters:

Luxembourg

Why JAO Chose OnePlan

JAO selected OnePlan to unify fragmented planning and tracking processes within a single platform. The organization needed a solution that could centralize capacity planning, streamline approvals, and foster collaboration between finance and operations. OnePlan stood out for its adaptability and phased approach to portfolio maturity, allowing JAO to start small and scale over time.

“We tried many tools… OnePlan is literally the best solution on the market.”

Previous Solution:

Project Online

Department:

IT, C Suite

Industry:

Energy, Utilities

Employees:

100

Featured Highlights

  • Capacity & resource planning
  • Workflow for approvals & projections
  • Timesheets
  • Custom reporting

Top Challenges

  • Siloed processes
  • Lack of capacity planning & visibility
  • Limited collaboration between departments
  • Manual workflows & fragmented reporting

Before implementing OnePlan, JAO relied heavily on disconnected tools and manual reporting that limited visibility into project progress and resource utilization. Project managers lacked a unified platform to plan capacity, track costs, and coordinate with finance. As a cost-focused organization, JAO needed a solution that could eventually support detailed cost tracking and forecasting without forcing a full-scale transformation from day one. The absence of structured workflows created gaps in accountability and hindered transparency across teams.

JAO adopted OnePlan through a phased approach designed to gradually increase portfolio maturity. The initial phase focused on structured planning, visibility, and building a culture of disciplined project management. Future phases will expand into financial integration, enabling teams to enter projections and link cost planning directly with resource capacity.

With OnePlan’s flexible framework, JAO is laying the groundwork for consistent planning processes and stronger alignment between finance and operations. As the solution evolves, it will provide a comprehensive view of costs, resources, and priorities across the organization.

“Web-based solutions are usually slow. OnePlan is fast, easing user adoption.”

Customer Benefits

  • Improved Capacity Planning: Resources allocated through OnePlan provide visibility into workload and demand.
  • Enhanced Cross-Department Collaboration: Finance and operations share a unified view of spending and planning.
  • Step-by-Step Maturity: The phased rollout allows teams to adapt gradually, ensuring successful adoption and long-term value.