Alectra’s Path to a Unified Project Portfolio

Company Overview

Serving more than one million homes and businesses in Ontario’s Greater Golden Horseshoe area, Alectra Utilities is now the largest municipally-owned electric utility in Canada, based on the total number of customers served. We contribute to the economic growth and vibrancy of the 17 communities we serve by investing in essential energy infrastructure, delivering a safe and reliable supply of electricity, and providing innovative energy solutions.

Why Alectra Utilities Chose OnePlan

Alectra selected OnePlan to modernize their project management with a cloud-based solution that offers a centralized view of project data and status. The familiar Microsoft-friendly interface and strong support community made the transition from legacy tools smoother and helped drive early adoption across the team.

Department:

Project Management

Industry:

Energy

Employees:

1.5K

Featured Highlights

  • Power BI integration for real-time insights
  • Centralized status reporting
  • Resource management
  • Financial planning

Top Challenges

  • Limited project visibility across teams
  • Manual and time-consuming reporting
  • Lack of a centralized system for project data
  • Difficulty managing resources across projects
  • Transitioning from legacy tools (PWA, Microsoft Project)

Before adopting OnePlan, Alectra’s team struggled with limited project visibility, fragmented reporting, and manual processes spread across PWA and Microsoft Project. Without a centralized system, it was difficult to track project status, manage resources effectively, or provide leadership with clear, real-time insights, creating inefficiencies and slowing decision-making.

OnePlan provided Alectra with a unified, cloud-based project portfolio management solution, giving the team a single source of truth for projects, status, and resources. The platform’s integration with Power BI delivered the robust reporting they needed, while familiar Microsoft-based functionality eased the transition for users. The OnePlan Community helped accelerate user onboarding and adoption. Though some early implementation challenges arose, the team is now moving forward on a solid PPM template and seeing clear value in having one cohesive system for managing project work.

Customer Benefits

  • Improved visibility into project status
  • Centralized project data in one system
  • Easier, more consistent project reporting
  • More streamlined resource management