Better Retail Management Across Thousands of Stores for Coppel

Company Overview

A Mexican company based in the city of Culiacán, which was founded in 1941. They are a commercial chain of department stores selling through the granting of credits with few requirements, and free deliveries. They currently have more than 1000 points of sale, distributed around the Mexican Republic, Brazil, and Argentina.​

Headquarters:

Culiacán, Mexico

Why Coppel Chose OnePlan

OnePlan provided Coppel with a streamlined, integrated project management solution, enabling precise capacity planning and effective cost tracking tailored to their expansive retail operations.

Revenue:

$816B

Industry:

Retail

Employees:

100K

Featured Highlights

  • Resource Capacity Planning
  • Integrated Project Tracking
  • Improved Collaboration with Microsoft Integrations

Top Challenges

  • Complex portfolio management of numerus construction projects
  • Time-consuming manual effort
  • Cost-tracking difficulties

Coppel was managing its projects and resources through inept large and complex spreadsheets. Roadmapping and long-term planning were disconnected from resources or other timelines, making it difficult to accurately forecast capacity. Coppel needed an easy solution to help focus on their time tracking as well as the internal costs of projects. 

Coppel wanted to leverage role-based requirements, in terms of estimates, and incorporate it into capacity planning. OnePlan now serves as the company’s end-to-end project and resource management solution. It enables Coppel to integrate the planning and execution stages of project & product delivery and is the system of record for its planning, forecasting, status, and billable costs. 

Customer Benefits

  • Rationalize capacity restraints to executives using actual data instead of instinct or gut-feel
  • Identify which groups are missing FTEs and need new hires or contractors
  • Prioritize projects and push certain projects down the timeline
  • Earn the trust of other parts of the technology organization