Managing the rising costs of prescription drugs is prime operating territory for Prime Therapeutics. They are owned by and provide services to more than a dozen blue cross shield health plans and their members, ultimately serving more than 22 million members. Services include pharmacy network management, benefits administration, claims processing, complex care management, marketing support, report building, and formulary design.
OnePlan was the ideal choice for Prime Therapeutics, offering the precise automation and integration capabilities needed to streamline complex program management and enhance operational efficiency.
Prime Therapeutics routinely undertakes large implementation programs where delivery times are critical to its success. Each of these programs is broken down and managed by workstream leads that handle a small number of tasks with deadlines. They are overseen by a program lead that consolidates information from across these workstreams, tracks milestones, and escalates uncompleted tasks. With these sub-systems in mind, Prime Therapeutics is focused on increasing automation and minimizing the effort to maintain milestone status. Currently, managing programs is performed by individuals using spreadsheets, email, and Project Professional.
OnePlan worked closely with Prime Therapeutics to determine that the Power Platform could provide the business results they were looking for, both in the near and long-term. OnePlan leveraged its Portfolio and Program solution to demonstrate key Power Platform capabilities and used the solution as a starting point for the complete implementation.
