The City of Brampton is one of Canada’s fastest-growing municipalities, located in Ontario, with a diverse population and a strong focus on innovation and urban development. Its operations span multiple departments and large-scale initiatives, including major capital projects and IT programs, requiring effective coordination, budgeting, and long-term planning across the organization.
Brampton chose OnePlan for its ease of implementation and intuitive, user-friendly interface, making it simple for teams to get started quickly. The platform’s flexibility and easy configuration allowed it to align seamlessly with their portfolio management needs.
Before implementing OnePlan, Brampton struggled with limited visibility across their project portfolio, making it difficult for leadership to get a clear, real-time understanding of project status. Project managers were burdened with duplicating data into SharePoint just to support reporting needs, while critical information remained siloed across teams. Without a structured approach to prioritization, every project was treated as urgent—resulting in resource overload, delays, and missed opportunities to focus on the most impactful work.
Solution
OnePlan provided Brampton with a centralized project and resource management solution, initially focused on supporting their IT team while laying the foundation for future portfolio and strategic management capabilities. By enabling the creation of structured portfolios and programs for each business division, OnePlan brought much-needed organization and clarity to previously scattered project data. The out-of-the-box Power BI dashboards delivered real-time visibility into project health, eliminating the need for manual reporting and giving leadership immediate insights for better decision-making.
The implementation process was straightforward, with core project and portfolio management features easy to configure and adopt. While resource management required some refinement to balance access and approval workflows, it ultimately provided valuable visibility into capacity and allocation. As adoption has grown, Brampton has already seen increased visibility, improved standardization through shared project templates, and expanded use cases, including adoption by the Chief Budget Office to manage capital budget forecasting for the city’s top projects.
“Very easy to use and configure with all the basic features for project management, portfolio management, resource management and strategy management.”
