PSCU, the nation’s premier payments credit union service organization (CUSO), supports the success of 1,500 credit unions representing more than 5.4 billion transactions annually. Today, PSCU provides an end-to-end, competitive advantage that enables credit unions to securely grow and meet evolving consumer demands.
Before implementing OnePlan, PSCU faced significant challenges with outdated project management tools that hindered their ability to manage resources efficiently. Resource management inefficiencies led to difficulties in assessing the impact of new projects on capacity, resulting in delayed decision-making. Additionally, the lack of unified project visibility made it challenging for PSCU to gain a comprehensive view of project status and health, further complicating their ability to manage portfolios effectively.
OnePlan assisted PSCU in providing core Resource, Financial, and Portfolio planning capabilities with Project Online. With OnePlan, PSCU can assess the impact of new projects on resource capacity as new requests come in and make better decisions faster. OnePlan also provided integration capabilities with multiple tools which helps PSCU in seeing end-to-end information about projects. PSCU now has reporting capabilities to track project status and health with OneAnalytics by bringing in data from external sources.